Frequently Asked Questions

Once you book a service, our system automatically assigns the nearest available certified mechanic who specializes in your car or bike's brand. You will receive real-time tracking updates.

Yes. For security and to confirm the start of the service, you must share the 4-digit OTP sent to your registered mobile number with the mechanic.

If your service requires workshop tools, our technician will pick up your vehicle from your location, take it to our partner workshop, and drop it back once the service is complete. You can track this entirely through our platform.

Yes! During the booking or inspection phase, you can upload images of any issues or specific repairs needed to help our mechanics bring the exact tools and genuine parts.

You only pay after the service is successfully completed. You can pay online via UPI, Cards, or Net Banking, or choose Cash on Delivery (COD).

Absolutely. A detailed digital invoice inclusive of GST (if applicable) and a breakdown of parts and labor will be emailed to you immediately after payment.

We require location access to accurately dispatch mechanics to your doorstep and to provide you with live tracking of their arrival.

Yes. Your phone number, media uploads, and location data are strictly used for service fulfillment and are protected with industry-standard encryption as per our Privacy Policy.